Throughout the course, I’ve learned the importance of content strategy not just as a discipline, but as a way of thinking—one that connects structure, user needs, language, and systems. Alongside group discussions, thesis work, and practical experience, the blog posts became a useful tool for slowing down and processing that...

We talk a lot about navigation as a technical concern — menus, breadcrumbs, filters. But when we’re trying to make sense of something new, structure is everything. Not just for movement, but for meaning. Because here’s the truth: if users can’t see how things fit together, they can’t understand what...

There’s a familiar assumption in software design: “users will explore.”That if we build it well enough — clean UI, a few tooltips, maybe a help link or two — people will figure it out. But in practice, they don’t. Not always. Not even often. When users feel unsure, under-supported, or...

The Adoption Gap: Why Great Tools Often Go Unused Every team has one: the clever analytics dashboard that barely gets opened. Despite its potential to transform decision-making, it quietly gathers digital dust while users revert to spreadsheets, or worse — ask the nearest colleague for help. This isn’t a story...

Reading is an unavoidable cornerstone of modern life. Whether it’s learning a new app, booking travel, or writing a paper, reading forms the foundation ofunderstanding and action. The challenge isn’t just in reading—it’s in reading efficiently, especially when faced with dense digital content. Here’s a short guideto streamlining your approach...

Picture this: you walk into a store where everything is perfectly laid out, a friendly assistant helps you find exactly what you need, and checkout is effortless. Compare that to a store where aisles are chaotic, no one is around to help, and you give up before buying anything. The...